FAQ's

Get answers to resolve and clear doubts.

No, with the help of best insurance agencies and our experience; mining with us has been proven profitable from the last 3 years. We have not recorded any losses.

Conclusion of trade usually depends on the parties. This brings rise to the questions: 1. How soon did the buyer send payment, 2. How soon did the seller send payment? If there is concentration from both parties, trade is usually as fast as possible as our team is always available to guide through the process.

Yes! To make a deposit from your account balance, simply log into your members account and click on Make Deposit and select the Deposit from Account Balance Radio button.

Your order will be activated after receiving a certain number of confirmations from the Blockchain network.

First of all, make sure you paid the full amount as in the order. When paying, do not forget about the commission for a network transaction. If you paid in full, but the order is not active, please contact our support service.